Last updated: July 29, 2025
Since we work on a project basis, our refund and cancellation policy is designed around service milestones and client satisfaction.
Definitions
- Company: Refers to Double S Network, Accra, Ghana.
- Services: Refers to the project-based services provided via our website.
- You: The client engaging our services.
Cancellation Rights
You may cancel a project within 3 days of contract signing, provided no major development work or deliverables have been submitted. After this period, partial refunds may apply based on the scope of work completed.
To cancel, please contact us at:
📧 info@double-s-network.com
Refund Policy
Refunds are processed based on the project phase:
- If no work has begun: 100% refund.
- If work has started: A partial refund may be issued based on completed milestones.
- After project delivery: No refund unless agreed upon due to specific dissatisfaction within scope.
We reserve the right to refuse refunds where significant resources or third-party costs have already been committed.
Contact Us
If you have any questions about this policy, please reach out:
📧 info@double-s-network.com
📞 +233 241120625